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  Thailand hotel industry adopts new cloud based software to drive booking system   
  Published On:   2018-08-23  
 The government of Thailand plans to grow its on-going hotel industry by adopting new technological skills.


The hoteliers are encouraging in property management and distribution software management. For this are taking cloud based software to make the hotel management running.



The UK-founded technology firm has partnered with a host of hotel brands to help them drive bookings and manage operations – with hotels in many of Thailand’s top resort and city locations – as the nation gears up for a significant boost in its tourist numbers.



The Tourism Authority of Thailand (TAT), unveiled its action plan for the future, which aims to drive visitor numbers that are already on an upward trend. Annual international arrivals currently stand at just over three million and TAT aims to raise this by 12% in 2019. The efforts will focus on boosting short-haul traffic from nearby Southeast Asian countries, especially China, and also increasing marketing of niche attractions such as luxury and gastronomy in European markets. The current positive tourism performance in Thailand is driving Guestline’s growth across the region with local budget giant B2 Hotels opting for its award-winning suite of solutions to power the day-to-day running of its chain of 38 hotels.


Since making the switch in July 2017 B2 Hotels has seen occupancy leap 17%, with Guestline’s property management system Rezlynx, its Channel Manager and central reservation system helping to maximise visibility and manage inventory. With TAT focusing on international markets, hoteliers are increasingly looking for more effective ways of boosting awareness, driving efficiencies and maximising revenue streams within their properties.



Meanwhile, Guestline has partnered with a number of new hotels across Indonesia with Best Western. Best Western Senayan, Best Western Kamala Jimbaran, Best Western Kindai, Best Western Ocean Resort and Best Western Bangtao have all opted for Guestline PMS and Channel Manager to replace ageing legacy technology. The properties all cited Guestline’s two-way interface to the Best Western central reservation system and integrations with third-party software as reasons for their choice. 

  Published On:   2015-11-09  
Cinamom_hotels&ResortsWith the aim of updating and training travel agents to better serve their target clientele, Cinnamon Hotels & Resorts launched a specialized Online Travel Agent Training Module at the World Travel Mart held recently.

This specific module is designed to enhance the awareness and visibility of Sri Lanka among travel agents along with the Cinnamon Hotels & Resorts travel concept that is reimagining the tourism and hospitality landscape of the island.

“The dynamic nature of information systems related to tourism demands a central information and collaboration management system that will help our B2B customers assist global travellers more resourcefully and effectively. The key is to centralize and distribute this information efficiently and swiftly.

 In order to do so, we understood the growing need to deploy a learning management system designed with updated and specific eLearning programs that would provide specialized information central to distinct travel destinations”, said Dileep Mudadeniya, Head of Brand Marketing at Cinnamon Hotels & Resorts.

Studies conducted by the World Tourism Organization reveal higher sales incurred by travel agencies that have adopted such online agent training formats and eLearning programs. That is why Cinnamon Hotels & Resorts created an online travel agent platform and e- learning library where travel agents can obtain knowledge and information about their collection of hotels and resorts, and on Sri Lanka as a top travel destination today.

  Join the club: Centara Grand Krabi reveals a newly-renovated Club Lounge   
  Published On:   2015-11-06  

download (1)Centara Grand Beach Resort&Villas Krabi is pleased to welcome guests to experience their new and improved Club Lounge. Addressing the increasing demand of guests looking for a more personalized experience motivated Centara Grand Krabi to further develop The Club.

The Club is located at the heart of the resort, easily accessible from all guest rooms, providing a comfortable, spacious area where guests can experience an added level of service and attention. Centara Grand Krabi Beach Resort&Villas’ new Lounge can accommodate 50% more people than previously, with a combination of dining and relaxation space that can accommodate both leisure and business travelers alike.

“The response to the larger lounge and the fresh décor has been very positive. The renovation for the lounge was in response to guest feedback and identification of the changing trends of services desired by our guests. With this type of information we are able to provide the best service,” comments David Martens, Area General Manager – Krabi, Centara Hotels&Resorts.

A Club level package also includes the service of three complimentary meals per day, including breakfast, mid-day snacks, afternoon tea and evening cocktails. Guests additionally receive a free laundry service, a welcome drink, a 10 percent discount at all hotel outlets, plus a generous 30% percent discount at the award-winning Spa Cenvaree, which also has some exciting new additions. 

  Christmas Market Opens at Four Seasons Hotel Gresham Palace Budapest   
  Published On:   2015-11-04 Seasons Hotel Gresham Palace Budapest celebrates this festive season with its own magical Nutcracker-themed Christmas Market and special events in the heart of the Hotel, the Zrínyi Passage, for the second time.

As visitors enter the iron gates of the Gresham Palace from the buzzing Zrínyi Street, they will find an enchanting winter escape with heartwarming Christmas melodies, exclusive Nutcracker-inspired decoration and a collection of items that cannot be found anywhere else.

From Hungarian culinary specialties to local arts and crafts, well-known luxury brands such as Neroli Perfumery, Catherine Dickens, Cinq Filles, Chrisand Design Fur Shop, Kreinbacher, EOSinE, Herendi Porcelán manufaktúra, Pécsi Kesztyű, Glas/House, Varga Crystal, Monca Details, Vitéz Kürtős and Four Seasons Spa, as well as specialties from the modern European KOLLÁZS – Brasserie & Bar.

The Christmas Market opens its gates to the public and Hotel guests from November 27 to December 27, 2015. Everyone is invited to discover a Hungarian tradition shop, drink mulled wine or simply soak up the atmosphere of the Gresham Palace Christmas Market. 

  Six Senses Residences Courchevel Premieres this December in the French Alps   
  Published On:   2015-11-04  
unnamed (15)December marks the opening of Six Senses Residences Courchevel, the renowned hotel and spa group’s first residential project in Europe which features 53 beautifully appointed apartments, a Six Senses Spa, an exclusive private ski-in-ski-out concierge service plus all of the storied services that Six Senses brings to its guests.

 Located in the heart of the world-famous ski resort, owners and guests at Six Senses Residences Courchevel will have access to unrivaled amenities at the epicenter of one of the globe’s most coveted winter destinations.

Six Senses Residences includes one- to three-bedroom apartments and up to five-bedroom duplex penthouse suites with private treatment rooms. All interiors have been designed by Alain Foeillet, blending contemporary styles with traditional mountain influences that celebrate the alpine aesthetic.

 The natural environment provides inspiration by featuring timber walls and robust beams, stone and clay flooring complemented by custom-made furniture and local art.

For the ultimate ski residences, 10 spacious penthouses cover 1,076 square feet (100 square meters) offering panoramic mountain views, up to five exquisitely appointed bedrooms, specially configured wine cellars and triple aspect balconies overlooking the slopes. Smaller apartments are also available all with balconies, terraces, guest rooms and their own parking spaces, ski lockers and caves.

 All interiors have been custom designed using carefully selected light materials that give the apartments a warm, comforting atmosphere. For the furnished apartments, the majority of the furniture is also custom-made, ensuring that the end result is like nothing ever seen before. 

  Mandarin Oriental, Boston serving beauty treatment for men   
  Published On:   2015-11-03  
MOBOS LM Men's FacialThe Five-Star Spa at Mandarin Oriental, Boston is delighted to announce the debut of a new facial treatment for men from the ‘Queen of Facials’ and international beauty expert, Linda Meredith.

The L.M. Men’s facial is a one-hour tailor-made treatment that uses the power of natural enzymes and steam to relax the skin and remove impurities.

 Beta hydroxy acids purify beneath the surface layers, promoting healthy new skin and a smoother complexion. While the mask is at work, a relaxing neck, shoulder and scalp massage completes this celebrity-desired treatment. The L.M. Men’s facial is available for USD 200 on weekdays and USD 220 on weekends.

For ultimate results, The Spa recommends adding a 20-minute Revive Oxygen treatment. This treatment uses a hydrating serum and the natural healing power of oxygen to replenish damaged skin while smoothing and plumping skin cells. This 1 hour 20 minute facial is available for USD 270 on weekdays and USD 285 on weekends. 

  Hotel 41 Invites Guests To Live Like A Secret Spy In An Intimate Luxury London Hideaway   
  Published On:   2015-11-03  
download (1)Glamorous, iconic and secretive, London’s Hotel 41  shares many similarities with cinema and literature’s legendary protagonist, James Bond, and now guests can live like everyone’s favourite secret agent with a specially curated ‘Secrets and Spies’ experience.

Discretion is the key to every spy’s success and there is nowhere better to achieve this than behind the discreet oak door of Hotel 41 which opens into a world of five star luxury and refinement. Enjoy a ‘shaken not stirred’ Martini on arrival before checking in to a suite worthy of any spy and his leading lady.

Located right on the doorstep of Buckingham Palace, Hotel 41 is perfectly placed to explore the English capital. Guests can follow in the footsteps of 007 on a James Bond London Tour after which they will get the opportunity to meet an actor or production member from the Bond film series. A private chauffer will then whisk guests away in time to board a private helicopter for the chance to see the city sights from new heights.

  Center Parcs retains Hospitality Assured status   
  Published On:   2015-11-02  
Center ParcsCenter Parcs is proud to retain its Hospitality Assured status following a rigorous assessment in October this year.

Hospitality Assured an industry standard which recognises exceptional service and guest care for customer facing businesses.The accreditation process encourages businesses to look at its operation from the customer’s perspective, measuring Center Parcs against a series of performance indicators.

The indicators allow Center Parcs to continually judge and measure itself in order to improve and enhance the service provided and, give customers the opportunity and reassurance to choose an organisation where high quality service is guaranteed.

The re-assessment involved interviews with nominated members of Center Parcs staff across its four UK Villages and Head Office.Responses and evidence were collated based around standards such as customer research, customer service promise, business leadership and planning, operational planning and standards of performance, resources, training and development, service delivery and recovery and customer service improvement.

The Hospitality Assured External Assessors were extremely impressed by the continued improvements that Center Parcs has strived to achieve over the past 12 months and particularly praised the business on how effectively and efficiently Woburn Forest has been integrated into the group. 

  Ascott to expand with or 583 serviced residence units in China   
  Published On:   2015-11-01  

Citadines Gugeng Dalian_FacadeCapitaLand’s wholly owned serviced residence business unit, The Ascott Limited (Ascott), is expanding rapidly in China by inking four new management contracts for 583 serviced residence units.

Two of the properties are located in Shanghai and one each in Beijing and Dalian.

The addition of the new properties will further reinforce Ascott’s position as the largest international serviced residence owner-operator in China with over 14,300 units in 80 properties across 24 cities.

Mr Lee Chee Koon, Ascott’s Chief Executive Officer, said: “China is Ascott’s largest market
with the most number of properties given the tremendous growth opportunities for serviced residences in the country. Chinese domestic travellers now take up 30 percent of our business in China.

In August, Ascott invested in International (Tujia), China’s largest online apartment sharing platform, to expand in the O2O (Offline-to-Online and Online-toOffline) business.

Our serviced residences in China under our three internationally recognised

brands – Ascott, Citadines and Somerset – are now available on Tujia’s website for booking, expanding our reach to more customers online.”

Mr Lee added: “This collaboration will also fuel our performance at properties beyond China as we plan to have our serviced residences outside China available on Tujia’s website in 2016. 

  Summer Sale with Metro Hotels   
  Published On:   2015-11-01  
smMetro Hotels are offering exclusive ‘Summer Stay ’deals valid between Sunday 13th December, 2015 and Friday 15th January, 2016 with 25% off the best available rate. (Subject to availability, conditions apply, must book by 31st October, 2015).

Accommodation ranges from spacious hotel rooms and suites to self-contained apartments incentral locations of Sydney, Melbourne, Brisbane, Gladstone, Ipswich, Perth and a resort style property at Groote Eylandt in the Northern Territory. Metro Hotels focus specifically on guest’s needs and comfort.

Summer in any Australian city is a time of great cultural activity with outstanding theatre, art exhibitions, street performances and a great time to get that last minute Christmas shopping together.

If staying in Sydney, don’t miss the annual Sydney Festival during the month of January with many live outdoor concerts happening throughout the city. The Brisbane International Tennis takes place at the Queensland Tennis Centre in the city from 2nd to 10th January.

Whether it’s a family holiday or a weekend getaway, Metro Hotels ‘Hot Deals’ can make your stay more affordable and enjoyable!


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