Viviana Hales Joins New Caledonia Tourism and Aircalin to Enhance Travel Experience for Australians

In an exciting initiative aimed at promoting travel to the captivating South Pacific, New Caledonia Tourism and Aircalin have announced the appointment of travel industry expert Viviana Hales as their Sales Executive for Australia. This strategic collaboration focuses on raising awareness of New Caledonia as a travel destination while highlighting the region’s full-service flight options, ensuring Australian travellers can fully appreciate the unique experiences that await them in this beautiful locale.

Viviana Hales: A Seasoned Professional in Travel and Hospitality

Viviana Hales brings over 20 years of rich experience in the travel and hospitality industry to her new role. Her diverse background includes a recent position as an account manager at Expedia Group, equipping her with invaluable insights into the intricacies of corporate travel and customer relations. At Egencia, she honed her skills further as a senior corporate travel consultant and groups & meetings project manager, underlining her expertise in managing complex travel requirements.

Hales has also built a robust understanding of the Australian travel market through several key roles, including serving as a personal travel manager with TravelManagers Australia. Her experience includes mastery in client booking management during her time at United Airlines and fulfilling corporate client expectations at travel.com.au. This unique combination of experiences ensures that she is well-prepared to deliver a service-oriented approach to her responsibilities in Australia.

Viviana expresses a deep passion for travel, particularly valuing cultural immersion and community engagement through volunteering. “I am thrilled to join the New Caledonia Tourism and Aircalin teams,” she says. She emphasizes her commitment to developing strong, sustainable partnerships within the industry, igniting excitement for this stunning South Pacific destination among Australian travellers who seek memorable experiences.

Strengthening Trade Connections and Elevating Destination Visibility

In her capacity as Sales Executive for Australia, Hales will prioritize optimizing Business to Business (B2B) relationships between New Caledonia Tourism and various trade partners nationwide. She will collaborate closely with retail travel agents, wholesale networks, and tour operators to significantly elevate awareness of New Caledonia as the premier destination for leisure and experiential travel.

Randall McDonald, the account director for New Caledonia Tourism Australia, hailed Hales’ appointment as a significant boon for the organization. “Her extensive industry experience and passion for the region will undoubtedly play a pivotal role in the promotion of New Caledonia as a desirable holiday destination for Australian tourists,” he stated. The goal is to position New Caledonia firmly on the travel map, encouraging Australians to explore its rich culture and stunning landscapes.

Promoting Aircalin’s Full-Service Flights and Unique Offerings

As part of her multifaceted role, Viviana Hales will also focus on communicating the unique advantages offered by Aircalin, the official airline of New Caledonia. Chris Thistlethwaite, the airline’s general manager for Australia, has highlighted that educating trade partners about the full-service experience on Aircalin’s flights will be a central aspect of Hales’ responsibilities. This focus on education aims to inform travel partners about the generous inclusions offered on Aircalin’s competitive flight routes.

Located just a two-hour flight from Australia, New Caledonia is poised to be an attractive destination for Australians. Despite its proximity, Aircalin maintains a commitment to delivering a traditional, high-quality service experience that includes complimentary meals, onboard entertainment systems, and checked luggage allowances. Hales’ outreach efforts will focus on reinforcing these benefits to ensure travel partners and customers fully understand the competitive edge that Aircalin offers.

Towards a Vibrant Travel Future

With the combined forces of New Caledonia Tourism and Aircalin, and with Viviana Hales leading sales efforts in Australia, there is great optimism for the future of travel to this alluring destination. Hales is eager to connect with industry stakeholders and promote the exceptional travel experiences available in New Caledonia. With its breathtaking landscapes and rich culture, New Caledonia is ready to welcome more Australian visitors seeking to uncover the magic of the South Pacific.

In conclusion, this new appointment marks a significant step towards enhancing tourism in New Caledonia and solidifying its position as a must-visit destination. With leaders like Viviana Hales at the helm, the future looks promising for travel enthusiasts eager to explore all that this enchanting region has to offer.

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