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Manali Gupta has been appointed as the cluster general manager for the Grand Mercure Mysore and ibis Styles Mysuru, effective late May 2026. With over 18 years of rich experience in the luxury hospitality sector, she is poised to enhance the guest experience at these two exquisite properties, which have already become favorites among leisure seekers, business travelers, and families drawn to Mysore’s royal heritage and vibrant festivals.
In her new role, Manali will oversee the strategic and operational direction of both Accor-branded hotels, ensuring they meet the evolving demands of travelers seeking authentic local experiences, wellness amenities, and eco-friendly practices. Her focus will encompass service excellence, commercial performance, and brand identity, with the aim of establishing the hotels as ideal bases for exploring the cultural and historical treasures of Mysuru.
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Manali is a dedicated hospitality professional whose journey began at The Leela, where she participated in its Management Training Programme after acquiring invaluable experience through industrial training with the brand. Her career has taken her through prominent leadership roles at renowned hotel chains including Marriott, Hyatt, Accor, Starwood, and The Leela, enabling her to build substantial expertise in hotel operations and guest services.
Her international experience includes a notable tenure at an Accor hotel in Dubai and, more recently, the position of Director of Operations at Raffles Udaipur, where she was responsible for enhancing guest satisfaction and operational efficiency in a resort atmosphere. In 2022, she was honored with the Hotelier India award for Best Director of Rooms in the luxury segment, a testament to her commitment to emotional luxury and high guest satisfaction.
Ideally located on New Sayyaji Rao Road at Nelson Mandela Circle, the Grand Mercure Mysore lies directly along the famed Dasara procession route and a stone’s throw from the iconic Mysore Palace. This prime positioning makes it a top choice for those looking to immerse themselves in the city’s rich culture. Offering 146 well-appointed rooms and suites with modern interiors and stunning city views, the hotel is a perfect haven for both newcomers and seasoned visitors.
A range of on-site amenities includes a scenic rooftop swimming pool, rejuvenating spa, fitness center, and a gourmet dining experience at La Uppu, coupled with a rooftop bar. Additionally, family-oriented features such as a play area for kids and a dog-friendly policy showcase the hotel’s versatility. Its Green Key certification underscores a commitment to sustainable hospitality, appealing to eco-conscious travelers seeking responsible options while visiting “Palace City.”
Situated on KRS Road in Metagalli, ibis Styles Mysuru offers a stylish midscale experience tailored for modern travelers. With an emphasis on comfort and contemporary design, this 4-star hotel features bright and spacious rooms equipped with complimentary Wi-Fi, along with convenient access to major business districts and attractions, making it an ideal choice for both business trips and leisurely getaways.
Guests can unwind at the rooftop pool, utilize the fitness facilities, and indulge in all-day dining at The Verandah. Additional services, such as guided tours and quick check-in options further enhance the guest experience. As part of the Accor portfolio, ibis Styles Mysuru provides a relaxed yet thoughtfully curated stay, appealing to a diverse range of travelers, from young couples to corporate teams.
With Manali Gupta at the helm of both properties, the Grand Mercure Mysore and ibis Styles Mysuru are set to benefit from an aligned approach to service excellence, local connections, and storytelling. Her significant background in luxury and upscale operations is expected to refine everything from arrival experiences to personalized concierge services, ultimately creating tailored itineraries that showcase Mysuru’s palaces, bustling markets, wildlife parks, and spiritual routes.
Guests can look forward to a deeper integration of local culture into their stay experiences, encompassing everything from traditional cuisine to festive events. This approach seeks to position the hotels not just as places to stay in Mysuru but as gateways to the city’s rich history and dynamic contemporary landscape. The cluster will also intensify its commitment to wellness, family activities, and sustainability—a reflection of ongoing trends in luxury accommodations regionally and globally.
Colleagues have described Manali as excited about her dual role, expressing enthusiasm for the strong cultural identity and guest-first approach of the hotels. She is eager to collaborate with her teams to craft meaningful and memorable guest journeys while reinforcing the properties’ status in the Mysuru market, showcasing a leadership style characterized by empathy and teamwork.
This new strategic direction promises to merge operational excellence with a guest-centric philosophy at both hotels, catering to the evolving needs of visitors in an ever-popular tourist destination like Mysuru. As the city continues to transform from a mere stopover for royal tourism into a vibrant cultural hub for short getaways and family vacations, guests at the Grand Mercure Mysore and ibis Styles Mysuru can expect Manali’s distinct touch in every aspect of their stay.
Image Credit: Grand Mercure Mysore
Source: The post Grand Mercure Mysore and ibis Styles Mysuru Name Manali Gupta as the New Cluster General Manager first appeared on www.travelandtourworld.com.
