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Home » News » EOS Hospitality Appoints Ellen Kaplan as Senior Vice President of Marketing to Enhance Guest Experiences Across 10,500 Hotel Keys

EOS Hospitality Appoints Ellen Kaplan as Senior Vice President of Marketing to Enhance Guest Experiences Across 10,500 Hotel Keys

July 16, 2026
EOS Hospitality Appoints Ellen Kaplan as Senior Vice President of Marketing to Enhance Guest Experiences Across 10,500 Hotel Keys

EOS Hospitality has announced a significant addition to its leadership team with the appointment of Ellen Kaplan as the new Senior Vice President of Marketing. This strategic move comes as EOS Hospitality continues to build its influence within the United States, managing a portfolio of over 60 diverse hotels and resorts, equating to more than 10,500 keys.

In her new role, Kaplan will spearhead the company’s comprehensive marketing strategy, aimed at amplifying brand visibility and enhancing the positioning of its property portfolio. Her leadership will be instrumental in refining EOS Hospitality’s corporate communication initiatives, further solidifying the company’s market presence.

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Kaplan’s appointment underscores EOS Hospitality’s commitment to creating exceptional, guest-centered experiences that transcend traditional hotel offerings. The company is increasingly focusing on elements such as local culinary delights, cultural storytelling, and unique experiential programming as pillars of modern hospitality.

Ellen Kaplan: A New Chapter in Marketing Leadership

Ellen Kaplan joins EOS Hospitality with a wealth of experience that spans across the restaurant, media, lifestyle, and hospitality sectors. Prior to her new position, she excelled as the Vice President of Marketing for the renowned José Andrés Group, where she was pivotal in managing brand development, digital strategy, content creation, public relations, and partnerships.

During her tenure at José Andrés Group, Kaplan played a crucial role in driving strategic growth initiatives, overseeing marketing operations in key markets such as Washington D.C., New York City, Los Angeles, South Florida, Las Vegas, and Chicago. Her diverse background also includes significant contributions to José Andrés Media, where she directed editorial strategies and content across various platforms, connecting with global audiences through television, streaming, publishing, and live events.

Kaplan’s impressive journey also includes creating impactful social media and content strategies for Under Armour, where she led global initiatives that captured consumer engagement and fostered brand loyalty.

Her unique blend of expertise across restaurants, media, and lifestyle sectors aligns perfectly with EOS Hospitality’s vision of enriching the guest experience and deepening connections with travelers.

Focus on Experience-Driven Hospitality

The leadership transition at EOS Hospitality is indicative of a broader trend within the hospitality industry, emphasizing the necessity of experience-driven marketing. Today’s travelers seek more than just a place to stay; they desire immersive experiences that resonate with their sense of adventure and cultural curiosity. Culinary experiences, destination authenticity, and personalized local connections are all factors that increasingly guide traveler decisions.

By hiring someone with Kaplan’s background in restaurants and media, EOS Hospitality demonstrates its commitment to nurturing storytelling and engagement across its diverse portfolio. Her talents in content creation and digital communication are expected to elevate the company’s marketing initiatives, providing guests with stronger narratives that highlight the character and uniqueness of each property.

EOS Hospitality boasts a varied collection of branded, independent, and outdoor hospitality properties dispersed across the United States. Established in 2017, the company has rapidly evolved, becoming adept at curating distinctive hotels and unforgettable destination experiences.

Their portfolio features well-known establishments such as Kennebunkport Resort Collection, L’Ermitage Beverly Hills, Kingston Resorts, Lake Austin Spa Resort, Isla Bella Beach Resort, and the Big Sur Campground & Cabins. Launching with the Hamilton Hotel in Washington, D.C., the company has expanded to approximately 64 properties and continues to grow, cementing its status as one of the country’s fastest-growing hotel management firms.

In her role, Kaplan will not only oversee EOS Hospitality’s marketing organization but also boost brand visibility as the company continues to expand its footprint in the competitive hospitality landscape. Additionally, she will support corporate marketing and communication efforts alongside her responsibilities at EOS Investors.

Beyond marketing, Kaplan will also serve as the executive sponsor for EOS Hospitality’s community impact program, further advancing the company’s initiatives aimed at fostering community engagement.

A Dynamic Leap Towards Modern Hospitality

The recent appointment of Ellen Kaplan signals a transformative moment for EOS Hospitality as it seeks to redefine the guest experience through refined marketing strategies. With an emphasis on authentic local experiences and culinary excellence, the company is aligning itself with the evolving expectations of today’s travelers.

By merging its operational expertise with Kaplan’s extensive experience from the restaurant and lifestyle sectors, EOS Hospitality is poised to innovate and elevate the operations of its hotels and resorts across the United States.

Currently based in Washington, D.C., Kaplan is anticipated to relocate to New York City, where she will be integrated into EOS Hospitality’s headquarters. Her leadership symbolizes a significant shift in the company’s marketing approach, as it continues to carve out its niche in the competitive hospitality market.

Source: The post EOS Hospitality Builds Its Next Chapter of With Ellen Kaplan at the Marketing Helm Bringing Restaurant, Media and Lifestyle Expertise to Elevate More Than Ten Thousand Hotel Keys Across the United States, New Update first appeared on www.travelandtourworld.com.

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